Terms of sale

General conditions of sale of glue 21

1. Field of application These general conditions of sale (CGV) apply without restriction or reserve to all purchases of the products offered by Colle 21 on the website www.colle21.com. They are accessible at any time on the site and will prevail, if necessary, on any other version or any other contradictory document.

2. Products and conformity The products offered for sale are those described on the site www.colle21.com On the day of the user consultation, within the limits of available stocks. Colle 21 takes great care in the presentation and description of his products to satisfy the buyer's information.

3. Orders It is up to the buyer to select on the site www.colle21.com The products he wishes to order, according to the following terms: selection of the product, addition to the basket, validation of the basket content, identification on the site (registration or connection), choice of delivery method, validation of payment. The sale is considered final after sending the buyer to confirm the acceptance of the order by glue 21 by email.

4. Price The products are provided at the prices in force appearing on the site www.colle21.com, when registering the order by the seller. The prices are expressed in euros, including tax.

5. Payment Payment must be made immediately upon order. Bank card payments are debited at the time of the order. In the event of payments by other means (bank transfer, check, etc.), the order will only be processed receipt of payment.

6. Delivery Delivery is made to the address indicated by the buyer when ordering. The delivery time indicated when ordering is given as an indication and is not guaranteed.

7. Right of withdrawal In accordance with the law, the buyer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to justify reasons or pay for penalties.

8. Guarantees All products provided benefit from the legal guarantee of compliance and the guarantee against hidden defects. In the event of non-compliance with a product sold, it can be returned to Colle 21 which will take it back, exchange it or reimburse it.

9. Responsibility Colle 21 undertakes to provide all the efforts necessary to issue a quality service to the buyer. However, its responsibility cannot be engaged in the event of delay or breach of its contractual obligations if the delay or breach is due to a cause outside of its control.

10. Applicable law - Disputes These CGVs and the purchase and sales operations that result are governed by French law. In the event of a dispute, the parties will seek an amicable solution before any legal action. Otherwise, the French courts will have sole competent.

11. Changes in GTC Colle 21 reserves the right to modify these GTCs at any time. The changes will come into force as soon as they are published on the site www.colle21.com.